CenturyLink identifies issue that caused nationwide outage

What-Comm 911 facility pic

There are four emergency call centers now operated by State Police in Mass. and residents using a cellphone to call 911 should call one of these centers instead, State Police advised.

On Thursday, CenturyLink services went down across the US, knocking out all services.

The 911 outage hit some populous areas, including Portland, Oregon, and western parts of Washington state, Missouri, Idado and Arizona, according to reports. The Federal Communications Commission was investigating the CenturyLink outage, Chairman Ajit Pai announced Friday.

Statewide phone network outages are also causing problems at Clark County's 911 service, Clark Regional Emergency Services Agency warned Thursday night, and the agency said callers with emergencies should instead dial 360-693-3111.

"On Friday morning, some agencies, including the King County Sheriff" s Office, reported that 911 telephone services had recovered as of approximately 8:30 a.m. Among those also affected by the outage was Central Oregon's largest medical care provider, where phones stopped working at 2 a.m. Thursday. "We apologize for the disruption".

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"#SLC government is now experiencing issues with our phone and internet services related to a nationwide problem".

CenturyLink expects the service to be restored within hours.

"Our teams are continuing their efforts to resolve these issues and we will continue to provide updates throughout the day", the post said.

According to NewsWeek, Centurylink services have been down most of the day, and customers have been having trouble getting in contact with CenturyLink's support department.

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